Refund policy

Refunds 

Because every item is made to order with your personal photo, we’re unable to accept returns or exchanges for buyer’s remorse, incorrect uploads, or design changes once an order has entered production.

If your order arrives damaged, defective, or different from what you approved, contact us at ImpressMagnets@ImpressMagnets.com within 14 days of delivery with photos of the issue, and we’ll make it right with a replacement or refund.

Orders can be canceled or changed only within 12 hours of purchase, before production begins.